PRIVACY POLICY

Last Updated: 14 August 2026

This Privacy Policy explains how Arnav Astrology & Healing Services, operating under the customer-facing brand Arnav Astrology, collects, uses, stores and protects personal information when you visit arnavastrology.com, contact us, book a consultation, purchase a service, or otherwise interact with us.

We respect your privacy and are committed to handling your personal information responsibly.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. BUSINESS IDENTITY

For the purposes of this Privacy Policy:
Arnav Astrology is the customer-facing brand of Arnav Astrology & Healing Services, a partnership firm.

Business Address:
B-5, The Lotus Villa, Narthan-Dandi Road, Veluk Gam, Olpad, Surat, Gujarat – 395005, India
WhatsApp: +91-9624857147
Email: contact.armedhya@gmail.com
Website: arnavastrology.com

In this Privacy Policy, “we”, “us” and “our” refer to Arnav Astrology & Healing Services.

2. INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect the following information.

2.1 Personal Information

Full name
Email address
Mobile or WhatsApp number
Date of Birth
Birth Time
Birth Place
Address or location information where required for a service
Information submitted through contact or booking forms

2.2 Consultation Information

When you participate in an astrology consultation or healing session, you may voluntarily provide information about your personal circumstances, relationships, career, financial concerns, and spiritual matters. You should provide only information that you are comfortable sharing and that is reasonably necessary for the service you are requesting.

2.3 Payment and Transaction Information

Certain transaction information may be processed by the applicable payment gateway. We may receive information such as payment status, transaction reference, amount paid, and payment method. We do not intentionally store complete credit card numbers or banking credentials on our own systems.

2.4 Technical and Website Information

Technical information may be collected automatically, including IP address, browser type, device type, pages visited, and date and time of access.

3. HOW WE COLLECT INFORMATION

Visit our website
Submit a contact form
Submit a consultation enquiry or book a consultation
Make a payment
Communicate with us through WhatsApp, email or other authorised channels
Participate in a consultation or healing session
Subscribe to communications
Voluntarily provide information to us

4. HOW WE USE YOUR INFORMATION

We may use your information for purposes including processing bookings, providing astrology and spiritual services, conducting analysis, preparing reports, communicating regarding your booking, processing payments, issuing invoices, providing support, managing our website, improving services, and complying with legal obligations.

5. BIRTH INFORMATION AND CONSULTATION DATA

Birth information is required for astrology services. Information shared during a consultation may be sensitive. We take reasonable measures to protect such information and will not disclose your personal consultation information publicly without permission, except where legally required.

6. PAYMENT PROCESSING

Payments are processed through third-party gateways. We recommend reviewing the privacy policy of the relevant payment provider before completing a transaction.

7. THIRD-PARTY SERVICE PROVIDERS

We may use third-party providers for hosting, management, booking, payments, communication, analytics, security, and storage. These providers handle information according to the nature of their services.

8. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies to operate functions, remember preferences, improve performance, and understand usage. You can control or disable cookies through browser settings, though it may affect functionality.

9. COMMUNICATIONS

We may contact you through WhatsApp, email, telephone, or SMS for booking confirmations, reminders, support, and service updates.

10. DATA SHARING AND DISCLOSURE

We do not sell your personal information. We may disclose information to service providers, professional advisors, or government authorities where reasonably necessary or legally required.

11. DATA SECURITY

We take reasonable measures to protect personal information, but absolute security for internet transmissions cannot be guaranteed.

12. DATA RETENTION

We retain personal information for as long as necessary for providing services, maintaining records, and meeting legal requirements.

13. YOUR RIGHTS AND REQUESTS

Subject to law, you may request information about or correction of your personal data. Contact us at contact.armedhya@gmail.com for privacy-related requests.

14. CHILDREN'S PRIVACY

Our services are intended for adults. We do not knowingly collect personal information from children without appropriate guardian consent.

15. LINKS TO OTHER WEBSITES

We are not responsible for the privacy practices of third-party websites linked from our site.

16. INTERNATIONAL DATA PROCESSING

Some third-party providers may process information outside India, subject to their terms and applicable law.

17. CHANGES TO THIS PRIVACY POLICY

We may update this policy. Any updated version will be published on this page with a revised “Last Updated” date.

18. CONTACT US

Arnav Astrology
A brand of Arnav Astrology & Healing Services
B-5, The Lotus Villa, Narthan-Dandi Road, Veluk Gam, Olpad, Surat, Gujarat – 395005, India
WhatsApp: +91-9624857147
Email: contact.armedhya@gmail.com
Website: arnavastrology.com